Is your item in need of a repair? If you are in need of a re-string, please follow the instructions below:

1. Ship your item(s) to 821 Ridge Road, Wilmette, Illinois 60091.

2. Please include a check (payable to She Beads) for $9.60* (one re-string fee plus the return shipping).

*If you have more than one item that needs repair, please include an additional $4.00 for each item.

3. DO NOT forget to include your name, phone number, and shipping address.

You will receive all repairs in a timely manner!

For all other repair needs, please contact us at (847) 920-1923 or e-mail us at


*Our beads are guaranteed for a lifetime of normal wear and tear. However, the cording may need to be replaced after a few years of wear.